WHAT IS GDPR?

What is GDPR – The European General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union.

When the GDPR takes effect, it will replace the 1995 Data Protection Directive and comes into effect on 25 May 2018.

 

WHO AM I?

The terms SOCKSY LOVE or BEARS OF ALBION, I or US or WE or OUR refer to ME, LYNZ DEMAINE. The term YOU refers to the user or viewer of our page.

 

WHAT DATA DOES SOCKSY LOVE COLLECT?

When you order from Socksy Love we will collect the following information via facebook messenger, email, socksylove.co.uk, etsy.com or conciouscrafties.com:

· Full Name

· Address

· Email

· Personalisation Details

 

WHY DO WE COLLECT THIS INFORMATION?

It is necessary for us to collect this information in order to fulfil your order.

An email address is required for us to send your invoice via paypal.

To post your order and to fulfil your contract with us, your information is shared with the relevant third parties for the purpose of delivery (Royal Mail or Collect Plus).

 

USING YOUR DATA FOR MARKETING

As stated above, SOCKSY LOVE will NOT share your personal details with any other party. The information you provide will be used to fulfil your order in accordance to our contract and is only used for the purpose of communicating with you regarding your purchase and for delivery of your items.

We do NOT send marketing materials, newsletters or emails.

However photos of items I have made for you may be displayed on Facebook, socksylove.co.uk and Instagram to promote my services.

Personalised items containing surnames and birth details will only be shared on my pages and website, please tell me if you would like the personalised details blocked out.

 

HOW DO WE STORE YOUR INFORMATION?

Your data is secured, stored and retained by SOCKSY LOVE to complete your purchase. We do not hold hard copies of your data and any data collected is held only as long as is necessary to carry out your order and to maintain adequate and accurate business and financial records (7 years).

Data is stored digitally where you placed your order (eg website or facebook). These sites are all protected by a strong password and access is only obtained at home through my own secure wifi and not in public wifi areas. The devices I use to access these sites are also password protected (smartphone and personal laptop).

The only details I record in writing are a first name and initial in my orderbook.

Once orders are fulfilled and you have safely received you item our conversation via email or on facebook is then archived.

 

HOW YOU CAN ACCESS OR DELETE INFORMATION HELD ABOUT YOU?

You have the right to access or ask us to delete your personal information. Please email me at [email protected] I am obliged by law to provide this service within 30 calendar days of your request free of charge.

However, I have the right to refuse or charge for requests that are unfounded, excessive and repetitive.

 

HOW TO CONTACT ME: 

For purposes of EU data protection law I am SOCKSY LOVE, the data controller of your personal information.

If you have any questions or concerns, you may contact me at [email protected]

 

Updated 04/04/2020